Collections FAQ

COLLECTIONS – Frequently Asked Questions

To assist in the provision of a safe and efficient service please ensure you adhere to the following guidelines.

Garbage Bin DO’s

  • Place your bin facing the road, wheels and handles to the house.
  • Place your bin where it can be easily seen.
  • Missed bins are often due to sight vision (overgrowing trees, bushes and parked cars).
  • Place your bin out the evening prior to collection, as pick up can occur any time after midnight, except in Warrnambool where bins must be placed out by 9.30pm.

Garbage Bin DONT’S

  • Bins should not be overflowing.
  • Do not place hot ashes in your bin.
  • Do not place sharp objects in your bin without wrapping.
  • Do not place green waste in plastic bags
  • Do not place planter pots in green waste bin.

Lost, stolen or damaged bins?
Contact Wheelie Waste or your local council office.

Ask us a Question

We are happy to answer any environment related questions.